Legal

Terms of Service

Last updated: 2026-08-11

1. About these terms

CoinTap (the "app") is operated by HashCore AI, an independent software business established in the United Kingdom ("we", "us", "our"). By creating an account or using the app you agree to these Terms, to the Privacy Policy, and to the Cashout Policy, which forms part of these Terms. If you do not agree, do not use CoinTap.

2. Eligibility

• You must be at least 18 years old, or older if the law where you live sets a higher age for this kind of service.
• You must have the legal capacity to enter into a contract, and you must not be barred from using the service under any applicable law or sanctions regime.
• One account per person. You may not create, control, operate or benefit from more than one CoinTap account, and you may not sell, rent, share or transfer your account to anyone.
• You must use CoinTap only where it is lawful for you to do so.

We may ask you to verify your age or identity before approving a payout, and we may refuse or close an account where these requirements are not met.

3. Your account

You must give accurate registration information and keep it up to date. You are responsible for keeping your sign-in credentials secure and for everything that happens on your account. Tell us immediately at contact@hashcoreai.com if you think someone else has access to it.

Deleting your account. You can delete your account at any time in the app from You → Delete account. Deletion is permanent and forfeits all your coins, including pending coins and earnings still maturing, so request any cashout you are eligible for first — we cannot delete an account while a cashout is in review. Records we are required to keep are set out in the Privacy Policy.

4. The service

CoinTap lets you earn virtual coins by completing surveys and offers provided by third-party networks, and through CoinTap's own daily features, referral bonuses and weekly-challenge prizes. Mini-game rounds pay no coins — a round earns weekly-challenge points and is played from a daily allowance of free game lives — and watching a rewarded advert pays no coins either: it grants one additional game life. Which earning methods are available to you at any moment depends on our partners, your country, your platform, your profile and partner demand, and can change or stop at any time without notice.

5. Coins

• Coins are a virtual, non-transferable in-app score. They have no monetary value. They are not electronic money, not a stored-value instrument, not a security, not a deposit and not a currency. Holding coins does not give you a debt claim, a property right or any other legal claim against us.
• Coins become a cash or gift-card payment only when you request a cashout and we approve it under the Cashout Policy.
• The reference rate is 1,000 coins = US$1.00. Gift-card values and non-USD payouts are converted at the rate displayed to you at the time of the request.
• Coins cannot be bought, sold, gifted, traded, transferred between accounts, or exchanged for anything outside the app.
• We may change reward amounts, multipliers, limits and the reference rate for the future, with notice for material changes. Changes do not retroactively reduce coins already credited to you.
• Coins are forfeited if your account is closed or terminated, including where you close it yourself. Request any cashout you are eligible for before deleting your account.

6. Earnings disclaimer

CoinTap is not a job, not an investment and not a guaranteed source of income.

• What you can earn depends on the surveys and offers available in your country, your demographic profile, your device and platform, how many studies you qualify for, and partner demand. All of that is outside our control and none of it is guaranteed.
• Any figures shown in the app, on this website, in store listings, in screenshots or in any advertising are illustrations or maximums, not promises. Typical earnings are modest, and many users earn very little.
• Screen-outs are normal. A survey buyer can disqualify you part-way through a survey. We pay a flat consolation for a screened-out survey attempt — currently 10 coins — but you should expect a meaningful proportion of attempts not to convert into a full reward.
• We do not guarantee that any particular survey, offer, reward, tier, bonus, event or payout method will be available to you, or will remain available.
• You are responsible for any tax, benefit-reporting or other legal consequence of what you receive from us. We do not give tax or financial advice.

7. Partner offers and reversals

• Surveys, offers and adverts are supplied by third parties under their own terms. We are not responsible for their content, their availability, their quality, or how they treat you, and completing them may create a separate relationship between you and them.
• Credits are provisional. Where a partner reverses, cancels, invalidates or refuses to pay for a completion — for fraud, duplicate participation, poor answer quality, a chargeback, a broken tracking event, or their own review — we reverse the corresponding coins from your balance. This can happen days or weeks after the credit appeared.
• If your balance is not enough to absorb a reversal, the shortfall is recorded as owed coins and is deducted from your future earnings. Cashouts are blocked while you owe coins.
• All coins — from surveys and offers, and equally from daily targets, bonuses and challenge prizes — are held for a 10-day maturation window before they can be withdrawn, so that reversals have a chance to arrive first and so that one rule governs the whole balance. See the Cashout Policy.

8. Prohibited conduct and fraud

You must not do any of the following, and this list is not exhaustive:

• Create, control or use more than one account, use someone else's account, or help anyone else to multi-account.
• Use a VPN, proxy, Tor, IP relay, data-centre or residential proxy service, or GPS and location spoofing to disguise where you are, or to reach surveys or offers that are not available in your country.
• Use emulators, virtual machines, cloned or modified apps, rooted or jailbroken devices, automation, macros, bots, scripts, click farms or incentivised-traffic services.
• Give false answers, straight-line, speed through surveys, or otherwise degrade the quality of partner research data.
• Tamper with the app, its network traffic or its game logic, or attempt to forge or replay rewards, game sessions or partner callbacks.
• Reverse-engineer, decompile, scrape or interfere with the app or our infrastructure, or attempt to bypass rate limits, caps or security controls.
• Abuse the referral system, including self-referrals, referring accounts you control, or unsolicited referral spam.
• Use CoinTap for anything unlawful, or in breach of a partner's terms.

Consequences. Where we reasonably believe any of the above has occurred, we may, with or without prior notice: void the affected rewards; freeze, reverse or decline a pending cashout; forfeit your entire coin balance; suspend, close or permanently ban your account together with the associated payout identifiers and devices; and refuse any future registration. Where we can do so without undermining the fraud control itself, we will tell you the reason. You may appeal by emailing us; we will review the decision, and our decision after that review is final.

9. Cashouts

Cashouts are governed by the Cashout Policy, which forms part of these Terms. In summary:

• Every payout method has the same minimum of US$5.00 (5,000 coins), and there is no maximum.
• All earnings are subject to the 10-day maturation window, without exception.
• Every request is manually reviewed, and approved payouts are normally sent within a few business days.

You must supply an accurate payout identifier, such as the email address registered to your PayPal account. We are not responsible for payments sent to an identifier you entered incorrectly and we may be unable to recover them. A payout identifier may be linked to only one CoinTap account.

10. Games and challenges

CoinTap's mini-games and weekly challenges are free to play. There is no purchase, payment, stake or wager, and nothing in the app can be bought — you cannot buy coins, entries or chances, and no money of yours is ever at risk. No reward in the app is drawn at random. Every amount we fund ourselves is fixed and shown to you before you earn it, so there are no odds to disclose (see How it works); the daily spin wheel and the reward chest, which did pay randomly drawn amounts, were removed on 2026-08-09. These are promotional game features, not gambling. Scores are validated server-side; results we determine to be invalid are void.

Play is rationed by game lives. You receive a fixed number of free lives each UTC day, and you may be granted further lives, up to a daily maximum, for watching a rewarded advert to the end. A life is consumed when a round starts and is not refunded if the round is abandoned. Lives cannot be bought, are not coins, cannot be transferred or cashed out, have no monetary value, and unused lives do not carry over to the next day. We may change the free and advert-granted daily allowances at any time.

11. Advertising

The app shows advertising, including rewarded video where watching to the end is the condition of the reward. The reward for a rewarded advert is one game life, never coins — see section 10. Whether advertising is personalised depends on the consent choices you make, which you can change at any time. See the Privacy Policy.

12. Changes to the service and to these terms

We may change, suspend or discontinue any part of CoinTap, including earning methods, rewards, limits and features. We may also amend these Terms. When we do, we post the updated version here with a new "last updated" date and, for material changes, announce them on this page (and in the app where feasible) before they take effect. Continuing to use CoinTap after that means you accept the change. If you do not accept it, stop using the app — and request any cashout you are eligible for first.

13. Suspension and termination

You may stop using CoinTap and delete your account at any time. We may suspend or terminate your access where you breach these Terms, where we reasonably suspect fraud, where we are required to by law, or if we discontinue the service.

On termination for fraud or breach, coin balances and pending cashouts are forfeited. If we discontinue the service without fault on your part, we will give reasonable notice and a window in which to cash out eligible balances, subject to the normal minimums, maturation and checks.

14. Intellectual property

The app, its name, branding, design, code and content belong to us or our licensors. We grant you a personal, revocable, non-exclusive, non-transferable licence to use the app for its intended purpose. You may not copy, modify, distribute, sell, licence or create derivative works from any part of it.

15. Disclaimers and liability

CoinTap is provided "as is" and "as available". We do not warrant that it will be uninterrupted, error-free or secure, that any particular earning opportunity will be available, or that partner tracking will always work.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded. If you are a consumer, you keep all your statutory rights and nothing here affects them.

Subject to that, we are not liable for indirect, incidental, special or consequential loss, for loss of profit, business, data or goodwill, for loss of expected earnings or the value of coins, or for the acts, omissions or failures of partner networks and advertisers. Our total aggregate liability in connection with CoinTap is limited to the greater of (a) the total cashouts we paid you in the six months before the claim arose, and (b) US$50.

16. Governing law and disputes

These Terms and any dispute arising out of them or out of your use of CoinTap are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

If you are a consumer resident in the EEA or another jurisdiction with mandatory consumer protections, you keep the benefit of those protections and the right to bring proceedings in the courts of your country of residence.

17. Contact

HashCore AI — independent software business, United Kingdom.
Email: contact@hashcoreai.com